Property Claims Automation That Fundamentally Improves Customer Interaction While Reducing Loss Adjustment Expense
There is no linear path between an invoice and a payment. Instead, there are all of these elements in between like depreciation, deductibles, over limit amounts - some that reduce against other elements, single & aggregate limits, coinsurance, whole itemizations and of course, the adjustment itself - hopefully clearly and transparently documented with a convenient way to access and compare it all !
SetOnce™ for Property Claims fully automates 3 of the 5 primary administrative tasks enabling the claim handler to increase productivity up to 60% .................... simultaneously using the same automation to enable policyholders to connect and actually understand all of their claim components.
... Renewals? Retention? - How about the indirect marketing opportunities that are generated by claim events ? !
SetOnce™ for Property Claims is NOT an estimating system.
SetOnce™ for Property Claims is NOT a claims management system.
However, it does integrate with these systems seamlessly via Point to Point or API
With over 25 years experience handling varied and complex property claims, I have consistently observed the common difficulties that policyholders experience with accessing, comparing, auditing and achieving a true understanding of the settlement components of their property claims. While these difficulties increase exponentially as claims grow in size and scope, significant pressure is placed on the customer experience AND claims staff productivity. These service deficiencies challenge renewals, customer retention, opportunities for indirect marketing through the policyholder's "sphere of influence" and certainly, the ability to Increase Production and Mitigate Loss Adjustment Expense.
2 years ago, I decided that I had enough of observing and feeling the pains in my insureds AND among my colleagues who painstakingly prepare settlement presentations that are nevertheless, misunderstood and require constant updating. I knew that as an industry, property claims servicing must provide the automated tools to empower the policyholder to easily navigate the complexity of their commercial and personal lines property claims and truly, "Keep it simple for them."
SetOnce™ for Property Claims is our solution to this 'entire set' of problems: A secure, reliable enterprise web application that integrates with estimating and claims management systems - or stands alone. "Simply put", we remove (automate) 60% of the claim handler's administrative requirements in order to generate a simple and intuitive navigation for the policyholder to instantly access and "Truly Understand" any element of their claim with just 2 clicks !
We invite you to view the Concise Introduction video (link above) and encourage you to reach out with any questions or to simply chat about the features of SetOnce™ for Property Claims. Let's talk about how SetOnce™ will advantage your staff productivity AND your claims customers.
Join us in improving this !
Phil Barish, AIC, EGA / Developer
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